At Tamweel AlOula, the safety and security of our customers is a top priority. We encourage our customers to follow the security tips we provide to ensure a safe and reliable experience when using our website and services.

These tips are not exhaustive but provide a solid foundation for protecting your account and personal information.

Our Security Tips for You

Protecting Your Personal Information:

Do not share sensitive data: Never provide your ID, Iqama number, or account details to anyone online, over the phone, or in person.
Protect your passwords: Keep your personal information and passwords secure and do not share them.
Use strong passwords: Create strong, complex, and long passwords that are hard to guess.

Protecting Financial Data:

Do not store financial information: Avoid storing credit card details, bank account information, or other financial data on your computer or mobile device.
Avoid public Wi-Fi networks: Do not use public Wi-Fi when performing banking operations or sharing sensitive personal information.

Enhancing Security:

Use two-factor authentication: Enable two-factor authentication when logging in to increase security and reduce the risk of account breaches.
Monitor your account: Be alert for unusual activity in your accounts, as it may indicate unauthorized access.
Do not share confidential numbers: Never share sensitive information like your bank account PIN with anyone claiming to be authorized. We never request personal information from our customers.

Security Tools:

Use antivirus software: Install trusted antivirus programs and keep them updated.
Disable autofill: Turn off browser autofill to prevent others from accessing your personal information.

Tamweel Aloula respects privacy according to the Personal Data Protection Law (PDPL). We collect only necessary personal information (such as name, mailing address, and phone number) to improve communication. Strict security measures are applied to protect this information, and it will not be shared with third parties without explicit consent, except as required by law. For inquiries or requests regarding personal data, please visit our Contact Page.

Customer Data ProtectionOur Priority